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Operations Manager

Operations – Hamburg, Hamburg
Department Operations
Employment Type Full-Time
Minimum Experience Mid-level

Investors and partner include Santander and Microsoft.

5.000 businesses in 4 countries.

Founded 2013 with headquarter in Hamburg, Rödingsmarkt 20


Marketplaces dominate how we buy and sell everyday widen the distance for people to make a living from it. 

Founded in 2013, payever´s mission is to challenge the status quo on behalf of small and medium sized businesses against commerce giants. We do this by providing tools to help sellers of any size to start, run and grow a successful business: Online Shop and Point of Sale system, Payment, Marketing, Shipping or Communication solutions. We start where others stop with the ultimate goal to free commerce.

Today we convinced Santander and Microsoft to join our mission and help us to power over 5.000 businesses in Germany, Sweden, Denmark and Norway. 

Let´s make commerce easier for everyone and have small businesses enriching our lives and local communities.

Job Description

We're looking for a highly motivated and organised people-person who is passionate about technology, to join us in our ever-growing Hamburg team as Operations Manager. This is an ideal opportunity for a motivated graduate or someone with initial experience in Strategy, Account Management or Operations. Ideally you maturated some experience in tech companies and are currently looking for a new challenge in a truly varied role where you'll be able to learn the ins-and-outs of operating a high growth tech start up.

In this role, your day will look something like this:

  • Manage daily company process in operations, focusing on the needs of finance, business development, customer service and partnerships. 
  • Lead on customer experience to ensure effective usage of payever applications. 
  • Gather feedback and relay back to Integration and Product teams, to create best user experience. 
  • Work with internal teams (Integrations, Product, Engineering, Customer Service teams) to ensure successful integration process of payever applications and merchant shop ecosystems 
  • Develop simple and intuitive tutorials for complex operational systems for customer-facing features 
  • Lead on suggestions and improvements of the operation process within the office and remote team members

You'll fit right in if you have the following skills:

Your profile:

  • BA or Master's degree from a top tier university
  • Initial experience in Strategy, Account Management, Business Operations, Corporate or Business Development or other similar roles (preferably within a fast growing technology start up) 
  • Strong written and verbal communication skills 
  • Ability to multi-task and prioritise responsibilities with conflicting timeframes 
  • Interest in B2C marketing and e-Commerce. Experience in Fintech will be highly regarded 
  • Excellent organisational skills, proactive and detail-minded 
  • Fluency in both English and at least one language amongst German, French, Spanish or Italian

Who you are:

  • You’re a problem solver, and approach obstacles with a logical, pragmatic approach
  • You have enthusiasm and ability to quickly learn new tools and technology
  • You possess a collaborative, open-minded and helpful approach to teamwork
  • You’re motivated and a self-starter, someone who’s always looking for ways to improve things
  • You’re able to organise and work with multiple projects and different deadlines

Additional Information

We’re now 4 years old, but we’re hungry like it’s Day One - we still have the same big dreams and are looking for your help to achieve them!

What we offer:

  • The rare opportunity to change the world around you with a unique product
  • Innovative - trial & error - mentality
  • A place in a fast growing company
  • Ground floor opportunity with the team
  • Fast execution on good ideas
  • Shape the strategic direction of the company
  • Sharp, motivated co-workers in a fun office environment

Sound exciting? We think so too, and we can’t wait to hear from you!


Want to chat about this position, to see if it’s the right match for you? Just shoot us a message at jobs(at) and talk to a member of our Talent team.

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  • Location
    Hamburg, Hamburg
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